This website is operated by Norway Excursions AS and powered by Trekksoft. Throughout the site, the terms “we”, “us” and “our” refer to Norway Excursions AS. We offer this website, powered by Trekksoft, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Section 1 – What do we do with your information?
When you purchase excursions through our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Section 2.1 - How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
Section 2.2 - How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, by contacting us through our online request form at any time.
Section 3 - Disclosure
In no shape or form do we provide third party about our customers personal info with one exception and that is if it is required by law in general (fraud, illegal activities, court orders, subpoenas, defending against claims or something similar to this).
Section 4 - Conversion tracking data
We use Google AdWords, Google Analytics, Google Tag manager and Facebook Pixel´s to extract conversion data or to extract data that may lead to conversions. Conversion tracking is the process of identifying and recording the actions of people who visit and navigate through web sites. Conversion tracking usually operates by placing cookies on the visitor's computer when they visit specific web pages and take certain actions (such as purchasing an item). The purpose is to discover when, where and how many times the visitor has viewed and interacted with the web page(s) and if they take a desired action like placing an order online.
Section 5 - Cookies
Cookies are small files that are stored by your Web browser to help a particular system recognize you and the pages you visited in a Web site. The Web Site uses "cookies" to make your online experience more convenient. For example, we use a cookie to store your login information between sessions and to maintain information about the quotes that you've requested during your session. This cookie is set when you register or "Log In" and is modified when you "Log Out" of our services;
Section 6 - Payment
The payment gateway on our website is operated by Trekksoft AG. If you choose a direct payment gateway to complete your purchase, then Trekksoft stores your credit card data and that data is stored only as long as is necessary to complete your purchase transaction. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). When the purchase is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Section 7.1 – Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Section 7.2 - Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Section 8 - Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Section 9 – Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Questions and Contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us through our online request form.
15. January 2016
15. January 2017 - Section 4 renamed from Adwords to Conversion tracking data and the text was also adjusted to give a broader idea on conversion tracking
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